The effects of TQM implementation in ISO 9001 certified construction firms
TQM philosophy was first introduced by quality gurus, it is an organization-wide approach considering all crucial factors for producing the products and services with good quality. Indeed, TQM system can be successful to capture its goals with adopting ISO 9001, establishing a proper QMS for process...
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| Format: | text |
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Animo Repository
2018
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_doctoral/1339 |
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| Institution: | De La Salle University |