Civility as antecedent to job satisfaction, organizational citizenship behavior and self-efficacy among the teachers of the Daughters of Charity academic institutions in NCR
This study aimed to develop and test a model that predicts the causal relationship of civility, job satisfaction, organizational citizenship behavior and self-efficacy. This study also tested whether job satisfaction and self-efficacy mediate the relationship between civility and organizational citi...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2016
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/5148 |
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| Institution: | De La Salle University |
| Language: | English |
| Summary: | This study aimed to develop and test a model that predicts the causal relationship of civility, job satisfaction, organizational citizenship behavior and self-efficacy. This study also tested whether job satisfaction and self-efficacy mediate the relationship between civility and organizational citizenship behavior.
A total of 201 teachers of the Daughters of Charity- St. Louise de Marillac Educational System (DC-SLMES) in the National Capital Region (NCR) cluster completed the study survey. Four survey measurements, including the Civility Scale, the Job Satisfaction Questionnaire, the Organizational Citizenship Behavior Scale and the General Self-efficacy Scale were utilized to acquire data from the teachers. The causal relationship of civility, job satisfaction, organizational citizenship behavior and self-efficacy was analyzed by structural equation modeling (SEM).
Findings showed positive and significant relationships among the variables: between civility and job satisfaction, between civility and self-efficacy, between job satisfaction and organizational citizenship behavior, and between self-efficacy organizational citizenship behavior. In addition, the study also showed that job satisfaction and self-efficacy mediated the relationship between civility and organizational citizenship behavior. |
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