Technical competency development through training for the PH customer service delivery team
This action research project addressed the issue on developing the technical competency of the members of the Philippines Customer Service Delivery (PHCSD) team. Being a young team with diverse background, the objective is to equip the PHCSD team members with the basic product and process knowledge,...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2016
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/5188 |
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| Institution: | De La Salle University |
| Language: | English |