Simplifying the complex: Towards a more manageable work process for KYCS-NB Team: An action research project
In this action research, I focused on addressing the issue our team collaboratively identified which is the complexity of the KYC process. Manifestations of this issue include the low performance scorecard, which is composed of 50% productivity and 50% quality score, due to the huge amount of excess...
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Main Author: | |
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Format: | text |
Language: | English |
Published: |
Animo Repository
2017
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Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/5331 |
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Institution: | De La Salle University |
Language: | English |