Simplifying the complex: Towards a more manageable work process for KYCS-NB Team: An action research project

In this action research, I focused on addressing the issue our team collaboratively identified which is the complexity of the KYC process. Manifestations of this issue include the low performance scorecard, which is composed of 50% productivity and 50% quality score, due to the huge amount of excess...

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Bibliographic Details
Main Author: Tesorero, Ralph Joseph R.
Format: text
Language:English
Published: Animo Repository 2017
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/5331
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Institution: De La Salle University
Language: English