Simplifying the complex: Towards a more manageable work process for KYCS-NB Team: An action research project

• المؤلف الرئيسي: Tesorero, Ralph Joseph R.
• التنسيق: text
• اللغة: English
• منشور في: Animo Repository 2017
• الموضوعات: Work environment; Teams in the workplace; Personnel management
• الوصول للمادة أونلاين: https://animorepository.dlsu.edu.ph/etd_masteral/5331
• المؤسسة: De La Salle University

In this action research, I focused on addressing the issue our team collaboratively identified which is the complexity of the KYC process. Manifestations of this issue include the low performance scorecard, which is composed of 50% productivity and 50% quality score, due to the huge amount of excess...