Improving employee motivation in the sales force of ABC Limited

Shanks (2007) defined motivation as the act or process of providing a motive that causes a person to take an action. The term originated from the word motive which by definition of Merriam-Webster as a need or desire that causes a person to act. In an organization, motivation is the process of stimu...

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Main Author: Truong, Rothi-Binh R.
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Language:English
Published: Animo Repository 2017
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Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/5404
https://animorepository.dlsu.edu.ph/context/etd_masteral/article/12242/filename/0/type/additional/viewcontent/CDTG007187_F.pdf
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Institution: De La Salle University
Language: English
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spelling oai:animorepository.dlsu.edu.ph:etd_masteral-122422024-08-07T08:35:58Z Improving employee motivation in the sales force of ABC Limited Truong, Rothi-Binh R. Shanks (2007) defined motivation as the act or process of providing a motive that causes a person to take an action. The term originated from the word motive which by definition of Merriam-Webster as a need or desire that causes a person to act. In an organization, motivation is the process of stimulating people in the form of reward to do actions to achieve goals. According Shanks, there are these reward factors that generally govern motivators for individuals are subdivided into two general categories extrinsic and intrinsic. Extrinsic rewards are those that are given by another person or entity while intrinsic rewards are derived from within the individual. This action research has focused on these two levels of motivation that employees need in the workplace. It has undertaken two cycles - the first one addressing the extrinsic needs of employees in terms of salaries while the second cycle focused on the intrinsic needs such as recognition, development and belongingness. In understanding and resolving the motivational needs issue of ABC Limited, I have used Maslows Hierarchy of Needs theory and Nohrias Four Drive Model to draft the action plans that was used in this action research project. The first cycle revolved around management and employees collective bargaining negotiation for better salary grade and how the agreement has improved the cognitive behavior of my coworkers in terms of work performance and attitude which will be measure through turnover rate for the last three years. The second cycle, on the other hand, consists of qualitative interventions that boost employee satisfaction through team outings. This study measured the need for balance between the intrinsic and extrinsic needs of sales staff within the organization. 2017-01-01T08:00:00Z text https://animorepository.dlsu.edu.ph/etd_masteral/5404 https://animorepository.dlsu.edu.ph/context/etd_masteral/article/12242/filename/0/type/additional/viewcontent/CDTG007187_F.pdf Master's Theses English Animo Repository Employee motivation Personnel management
institution De La Salle University
building De La Salle University Library
continent Asia
country Philippines
Philippines
content_provider De La Salle University Library
collection DLSU Institutional Repository
language English
topic Employee motivation
Personnel management
spellingShingle Employee motivation
Personnel management
Truong, Rothi-Binh R.
Improving employee motivation in the sales force of ABC Limited
description Shanks (2007) defined motivation as the act or process of providing a motive that causes a person to take an action. The term originated from the word motive which by definition of Merriam-Webster as a need or desire that causes a person to act. In an organization, motivation is the process of stimulating people in the form of reward to do actions to achieve goals. According Shanks, there are these reward factors that generally govern motivators for individuals are subdivided into two general categories extrinsic and intrinsic. Extrinsic rewards are those that are given by another person or entity while intrinsic rewards are derived from within the individual. This action research has focused on these two levels of motivation that employees need in the workplace. It has undertaken two cycles - the first one addressing the extrinsic needs of employees in terms of salaries while the second cycle focused on the intrinsic needs such as recognition, development and belongingness. In understanding and resolving the motivational needs issue of ABC Limited, I have used Maslows Hierarchy of Needs theory and Nohrias Four Drive Model to draft the action plans that was used in this action research project. The first cycle revolved around management and employees collective bargaining negotiation for better salary grade and how the agreement has improved the cognitive behavior of my coworkers in terms of work performance and attitude which will be measure through turnover rate for the last three years. The second cycle, on the other hand, consists of qualitative interventions that boost employee satisfaction through team outings. This study measured the need for balance between the intrinsic and extrinsic needs of sales staff within the organization.
format text
author Truong, Rothi-Binh R.
author_facet Truong, Rothi-Binh R.
author_sort Truong, Rothi-Binh R.
title Improving employee motivation in the sales force of ABC Limited
title_short Improving employee motivation in the sales force of ABC Limited
title_full Improving employee motivation in the sales force of ABC Limited
title_fullStr Improving employee motivation in the sales force of ABC Limited
title_full_unstemmed Improving employee motivation in the sales force of ABC Limited
title_sort improving employee motivation in the sales force of abc limited
publisher Animo Repository
publishDate 2017
url https://animorepository.dlsu.edu.ph/etd_masteral/5404
https://animorepository.dlsu.edu.ph/context/etd_masteral/article/12242/filename/0/type/additional/viewcontent/CDTG007187_F.pdf
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