Action research on improving the operational performance metrics report of the human resources shared services group

• Main Author: De Mesa, John Michael C.
• Format: text
• Language: English
• Published: Animo Repository 2018
• Subjects: Personnel management > Philippines; Reengineering (Management); Organizational Effectiveness
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/5471
• Institution: De La Salle University

This action research focused on improving the OPM reporting of the HRSS group by providing the OPM Report Self-Service tool to operations. This tool improved the process by reducing the time spent by managers in generating their own OPM reports, improving accuracy as the tool requires minimal manual...