Optimization of the bank consumer business training organization through maximizing the FTE capacity utilization for training delivery, and standardizing the taxonomy of business trainer roles

This Action Research (AR) aimed to address issues arising from the suboptimal state of the Bank Consumer Business Training Organization and align it with the company-wide initiative to refocus strategic priorities and streamline operations. Kotters 8-Step Process for Leading Change was employed as t...

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Bibliographic Details
Main Author: Tirona, Juan Miguel Martin N.
Format: text
Language:English
Published: Animo Repository 2017
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/5795
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Institution: De La Salle University
Language: English