Optimization of the bank consumer business training organization through maximizing the FTE capacity utilization for training delivery, and standardizing the taxonomy of business trainer roles

• Main Author: Tirona, Juan Miguel Martin N.
• Format: text
• Language: English
• Published: Animo Repository 2017
• Subjects: Employees > Training of; Personnel management; Business Administration, Management, and Operations
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/5795
• Institution: De La Salle University

This Action Research (AR) aimed to address issues arising from the suboptimal state of the Bank Consumer Business Training Organization and align it with the company-wide initiative to refocus strategic priorities and streamline operations. Kotters 8-Step Process for Leading Change was employed as t...