Addressing inequitable workload delegation of head office service section

In this action research, we intended to address the inequitable workload delegation process in the Head Office Services Section (HOSS) of Systems and Methods Department. We needed to improve the workload management to make sure that work is delivered within the specified service level agreement with...

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Bibliographic Details
Main Author: Dela Cruz, Rea Cassandra Baena
Format: text
Language:English
Published: Animo Repository 2020
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Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/6041
https://animorepository.dlsu.edu.ph/context/etd_masteral/article/13113/viewcontent/Dela_Cruz_Rea_Cassandra_11695897_Redacted.pdf
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Institution: De La Salle University
Language: English
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