Improvement of payroll process for drivers and crews of trucking family business

This action research project focused on addressing the delays, reworks, and errors encountered in the payroll process of our drivers and crews which resulted in their frequent complaints regarding compensation. Employee dissatisfaction was due to inefficiencies in the payroll processing of our drive...

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Main Author: Diaz, Darria Glaiza M.
Format: text
Language:English
Published: Animo Repository 2020
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Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/6153
https://animorepository.dlsu.edu.ph/context/etd_masteral/article/13251/viewcontent/Diaz__Darria_Glaiza__11383984__Improvement_of_Payroll_Process_for_Drivers_and_Crews_of_Trucking_Family_Business_Redacted.pdf
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Institution: De La Salle University
Language: English
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spelling oai:animorepository.dlsu.edu.ph:etd_masteral-132512022-08-04T07:17:38Z Improvement of payroll process for drivers and crews of trucking family business Diaz, Darria Glaiza M. This action research project focused on addressing the delays, reworks, and errors encountered in the payroll process of our drivers and crews which resulted in their frequent complaints regarding compensation. Employee dissatisfaction was due to inefficiencies in the payroll processing of our drivers and crews who all work on a casual basis. We had no established process for payroll and relied on manual process. As the action researcher and Operations Assistant in our Trucking family business, I collaborated with my family members and other staff. This action research therefore aimed to improve the payroll process by implementing strategic and innovative approaches to save time and motivate our drivers and crew. Our team used the RACI matrix in designing the improvement of the payroll process. In the first cycle, we developed a standard procedure as a guide towards the proper allocation of task schedule and responsibilities. In the second cycle, we upgraded the payroll system to speed-up the tedious tasks in the payroll process. We used the Waterfall Methodology as a guide in the software development process of the enhanced payroll system. The results of our interventions led to timely wage distribution and accurate payroll details for the drivers and crews that helped address their concerns, while also increasing the productivity of employees. 2020-11-28T08:00:00Z text application/pdf https://animorepository.dlsu.edu.ph/etd_masteral/6153 https://animorepository.dlsu.edu.ph/context/etd_masteral/article/13251/viewcontent/Diaz__Darria_Glaiza__11383984__Improvement_of_Payroll_Process_for_Drivers_and_Crews_of_Trucking_Family_Business_Redacted.pdf Master's Theses English Animo Repository Payrolls—Computer programs Benefits and Compensation
institution De La Salle University
building De La Salle University Library
continent Asia
country Philippines
Philippines
content_provider De La Salle University Library
collection DLSU Institutional Repository
language English
topic Payrolls—Computer programs
Benefits and Compensation
spellingShingle Payrolls—Computer programs
Benefits and Compensation
Diaz, Darria Glaiza M.
Improvement of payroll process for drivers and crews of trucking family business
description This action research project focused on addressing the delays, reworks, and errors encountered in the payroll process of our drivers and crews which resulted in their frequent complaints regarding compensation. Employee dissatisfaction was due to inefficiencies in the payroll processing of our drivers and crews who all work on a casual basis. We had no established process for payroll and relied on manual process. As the action researcher and Operations Assistant in our Trucking family business, I collaborated with my family members and other staff. This action research therefore aimed to improve the payroll process by implementing strategic and innovative approaches to save time and motivate our drivers and crew. Our team used the RACI matrix in designing the improvement of the payroll process. In the first cycle, we developed a standard procedure as a guide towards the proper allocation of task schedule and responsibilities. In the second cycle, we upgraded the payroll system to speed-up the tedious tasks in the payroll process. We used the Waterfall Methodology as a guide in the software development process of the enhanced payroll system. The results of our interventions led to timely wage distribution and accurate payroll details for the drivers and crews that helped address their concerns, while also increasing the productivity of employees.
format text
author Diaz, Darria Glaiza M.
author_facet Diaz, Darria Glaiza M.
author_sort Diaz, Darria Glaiza M.
title Improvement of payroll process for drivers and crews of trucking family business
title_short Improvement of payroll process for drivers and crews of trucking family business
title_full Improvement of payroll process for drivers and crews of trucking family business
title_fullStr Improvement of payroll process for drivers and crews of trucking family business
title_full_unstemmed Improvement of payroll process for drivers and crews of trucking family business
title_sort improvement of payroll process for drivers and crews of trucking family business
publisher Animo Repository
publishDate 2020
url https://animorepository.dlsu.edu.ph/etd_masteral/6153
https://animorepository.dlsu.edu.ph/context/etd_masteral/article/13251/viewcontent/Diaz__Darria_Glaiza__11383984__Improvement_of_Payroll_Process_for_Drivers_and_Crews_of_Trucking_Family_Business_Redacted.pdf
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