Implementing a PC-based customer request monitoring system in a heating component manufacturing family firm

• 主要作者: Baltazar, Ronicson L.
• 格式: text
• 語言: English
• 出版: Animo Repository 2018
• 主題: Management information systems; Family-owned business enterprises; Management Information Systems
• 在線閱讀: https://animorepository.dlsu.edu.ph/etd_masteral/7041
• 機構: De La Salle University

Information Technology (IT) capability is an ability that has been generally regarded as basic for a firm‟s survival and sustenance. This research project used Coghlan and Brannick‟s action research methodology to address the issue of ineffective tracking of customer requests in our family business...