Implementing a PC-based customer request monitoring system in a heating component manufacturing family firm
Information Technology (IT) capability is an ability that has been generally regarded as basic for a firm‟s survival and sustenance. This research project used Coghlan and Brannick‟s action research methodology to address the issue of ineffective tracking of customer requests in our family business...
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| 格式: | text |
| 語言: | English |
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Animo Repository
2018
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| 在線閱讀: | https://animorepository.dlsu.edu.ph/etd_masteral/7041 |
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| 機構: | De La Salle University |
| 語言: | English |