Improving employee experience in a medium-sized retail chain through quality human resource management practices: Does bifurcation bias in family firms moderate the nexus?

• Main Authors: Paderna, Raymond Disomito, Guiveses, Michaela Lorain, Ong, Stephen Jan, Tsai, Joshua Lemuel
• Format: text
• Published: Animo Repository 2020
• Subjects: Family-owned business enterprises—Personnel management; Human Resources Management
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/10350
• Institution: De La Salle University

This mixed-method research explores the propensity of bifurcation bias in a family business to either amplify or diminish the effect of human resource management practices on employee experience. To perform this task, the researchers polled 235 employees of a medium-sized department store chain in t...