Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila

Micro and small food service businesses are at risk during crisis situations, especially in a crisis-prone area like the Philippines, given that their resources offer a small buffer to work around. With this, the study aims to determine whether a crisis management team, frugal innovation, quality of...

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Main Authors: Baradas, Samantha Victoria Abordo, Kong, Isiah Evan Gotaco, Mendoza, Rizelle Mae De Guzman, Villamanca, Joaquin Miguel
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Language:English
Published: Animo Repository 2022
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Online Access:https://animorepository.dlsu.edu.ph/etdb_dsi/48
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Institution: De La Salle University
Language: English
id oai:animorepository.dlsu.edu.ph:etdb_dsi-1090
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spelling oai:animorepository.dlsu.edu.ph:etdb_dsi-10902022-12-01T01:51:47Z Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila Baradas, Samantha Victoria Abordo Kong, Isiah Evan Gotaco Mendoza, Rizelle Mae De Guzman Villamanca, Joaquin Miguel Micro and small food service businesses are at risk during crisis situations, especially in a crisis-prone area like the Philippines, given that their resources offer a small buffer to work around. With this, the study aims to determine whether a crisis management team, frugal innovation, quality of communication, and transformational leadership is able to indirectly affect crisis resilience with the mediating effect of crisis adaptability for food service MSMEs in Metro Manila. As such, the researchers conducted a survey (N=100). Using Multiple Regression and bootstrapping, the study found (1) quality of communication (p = 0 .007) and transformational leadership (p < .001) have a significant positive effect on crisis adaptability, (2) crisis management team has a significant negative effect on crisis adaptability (p=0.024), (3) crisis adaptability has a significant positive effect on crisis resilience (p< 0.001), and (4) the results for frugal innovation are deemed to be statistically insignificant. Overall, having all four independent variables in a firm significantly improves food service MSMEs’ crisis adaptability, and consequently their crisis resilience in times of difficulties. With these results, the study recommends the food service MSMEs to improve in quality communication, invest in crisis management teams, and practice transformational leadership to be more adaptive and therefore more resilient in times of crises. 2022-06-16T07:00:00Z text application/pdf https://animorepository.dlsu.edu.ph/etdb_dsi/48 Decision Sciences and Innovation Bachelor's Theses English Animo Repository Organizational resilience Crisis management Food service—Philippines—Metro Manila Small business—Philippines—Metro Manila Transformational leadership Other Business
institution De La Salle University
building De La Salle University Library
continent Asia
country Philippines
Philippines
content_provider De La Salle University Library
collection DLSU Institutional Repository
language English
topic Organizational resilience
Crisis management
Food service—Philippines—Metro Manila
Small business—Philippines—Metro Manila
Transformational leadership
Other Business
spellingShingle Organizational resilience
Crisis management
Food service—Philippines—Metro Manila
Small business—Philippines—Metro Manila
Transformational leadership
Other Business
Baradas, Samantha Victoria Abordo
Kong, Isiah Evan Gotaco
Mendoza, Rizelle Mae De Guzman
Villamanca, Joaquin Miguel
Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila
description Micro and small food service businesses are at risk during crisis situations, especially in a crisis-prone area like the Philippines, given that their resources offer a small buffer to work around. With this, the study aims to determine whether a crisis management team, frugal innovation, quality of communication, and transformational leadership is able to indirectly affect crisis resilience with the mediating effect of crisis adaptability for food service MSMEs in Metro Manila. As such, the researchers conducted a survey (N=100). Using Multiple Regression and bootstrapping, the study found (1) quality of communication (p = 0 .007) and transformational leadership (p < .001) have a significant positive effect on crisis adaptability, (2) crisis management team has a significant negative effect on crisis adaptability (p=0.024), (3) crisis adaptability has a significant positive effect on crisis resilience (p< 0.001), and (4) the results for frugal innovation are deemed to be statistically insignificant. Overall, having all four independent variables in a firm significantly improves food service MSMEs’ crisis adaptability, and consequently their crisis resilience in times of difficulties. With these results, the study recommends the food service MSMEs to improve in quality communication, invest in crisis management teams, and practice transformational leadership to be more adaptive and therefore more resilient in times of crises.
format text
author Baradas, Samantha Victoria Abordo
Kong, Isiah Evan Gotaco
Mendoza, Rizelle Mae De Guzman
Villamanca, Joaquin Miguel
author_facet Baradas, Samantha Victoria Abordo
Kong, Isiah Evan Gotaco
Mendoza, Rizelle Mae De Guzman
Villamanca, Joaquin Miguel
author_sort Baradas, Samantha Victoria Abordo
title Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila
title_short Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila
title_full Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila
title_fullStr Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila
title_full_unstemmed Influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service MSMEs in Metro Manila
title_sort influence of crisis management team, frugal innovation, quality of communication, and transformational leadership on crisis adaptability and its mediating effect on crisis resilience for food service msmes in metro manila
publisher Animo Repository
publishDate 2022
url https://animorepository.dlsu.edu.ph/etdb_dsi/48
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