Impact of total quality management practices on the project performance of selected construction firms within the National Capital Region

• Main Authors: Gacutan, Sheila Marie Alilio, Nazaire, Denise Nicole Pecson, Sumeguin, Alessandra Denise Montemayor, Tantoy, Isabel Rosalina Ilagan
• Format: text
• Language: English
• Published: Animo Repository 2023
• Subjects: Total quality management; Construction industry—Quality control; Business Administration, Management, and Operations
• Online Access: https://animorepository.dlsu.edu.ph/etdb_dsi/167; https://animorepository.dlsu.edu.ph/context/etdb_dsi/article/1168/viewcontent/Impact_of_total_quality_New2.pdf
• Institution: De La Salle University

The development and growth of the construction industry in the National Capital Region entails the need for companies to integrate quality standards to their project performance. Hence, Total Quality Management practices, namely leadership, strategic planning, customer focus, workforce focus, operat...