Investigating accessibility of Social Security System (SSS) mobile application: A structural equation modeling approach

• Main Authors: Jou, Yung-Tsan, Mariñas, Klint Allen A., Saflor, Charmine Sheena R., Young, Michael Nayat
• Format: text
• Published: Animo Repository 2022
• Subjects: Internet in public administration—Philippines; Information storage and retrieval systems—Social security; Social security—Philippines; Mobile apps—Philippines; Graphics and Human Computer Interfaces; Public Administration
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/13791
• Institution: De La Salle University

Due to the Philippines’ current condition in COVID-19, the Social Security System (SSS) has launched a mobile app as an intervention for walk-in appointments and another convenient way to exchange information. By integrating the extended Technology Acceptance Model (TAM) with the Theory of Planned B...