An ergonomic study on the 'morningness' and 'eveningness' of call center agents and its effect on cognitive performance

• المؤلفون الرئيسيون: Gutierrez, Alma Maria Jennifer A., Arga, Satrina R., Cruz, Kea S., Jison, Beatrice J.
• التنسيق: text
• منشور في: Animo Repository 2017
• الموضوعات: Shift systems > Philippines; Cognition; Circadian rhythms; Call center agents > Philippines; Industrial Engineering; Operations Research, Systems Engineering and Industrial Engineering
• الوصول للمادة أونلاين: https://animorepository.dlsu.edu.ph/faculty_research/2443; https://animorepository.dlsu.edu.ph/context/faculty_research/article/3442/type/native/viewcontent
• المؤسسة: De La Salle University

The increasing adaptation of shiftwork in the Philippines and its reported adverse effects had encouraged research studies among Filipino workers. This study aims to identify the circadian clock behavior of the shiftworker and its relationship together with the shift schedule against the level of pe...