A user experience evaluation for Wendy's online delivery website geared towards improving customer experience

• Main Authors: Sia, Wendy C., Tiu, Rendell A., Tangsoc, Jazmin C.
• Format: text
• Published: Animo Repository 2018
• Subjects: Wendy's Philippines; Web sites—Philippines; Fast food restaurants > Computer network resources; Web-based user interfaces; Graphics and Human Computer Interfaces; Operations Research, Systems Engineering and Industrial Engineering
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/4278
• Institution: De La Salle University

In the present generation, many individuals turn to online websites to purchase their necessities due to the sake of convenience. Wendy's Philippines launched their new and improved online website in 2012, which allow their customers to access their menu and order from their homes. However, des...