The development of a crisis management program in the Philippine hospitality and tourism industry

When a disaster strikes a certain place in whatever form it may be, the first or one of the first to suffer its effects is the tourism and hospitality industry. The authors interviewed hotel managers to draw a definition of crisis given the information culled out of the interviews. The study also pr...

Full description

Saved in:
Bibliographic Details
Main Authors: Mones, Reynaldo A., Cruz, Carmen G.
Format: text
Published: Animo Repository 2013
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/faculty_research/8316
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: De La Salle University