A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa
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| Main Author: | |
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| Format: | article |
| Language: | English |
| Published: |
Tanjong Malim
2020
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| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=6098 https://ir.upsi.edu.my/detailsg.php?det=6098 |
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| Institution: | Universiti Pendidikan Sultan Idris |
| Language: | English |