A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa
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| Format: | article |
| Language: | English |
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Tanjong Malim
2020
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| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=6098 https://ir.upsi.edu.my/detailsg.php?det=6098 |
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| Institution: | Universiti Pendidikan Sultan Idris |
| Language: | English |
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oai:ir.upsi.edu.my:60982021-07-23 https://ir.upsi.edu.my/detailsg.php?det=6098 A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry Wan Salmuni Wan Mustaffa Tanjong Malim 2020 article text eng https://ir.upsi.edu.my/detailsg.php?det=6098 closedAccess A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa |
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Universiti Pendidikan Sultan Idris |
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Malaysia |
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Universiti Pendidikan Sultan Idris |
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| language |
English |
| description |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa |
| format |
article |
| author |
Wan Salmuni Wan Mustaffa |
| spellingShingle |
Wan Salmuni Wan Mustaffa A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| author_facet |
Wan Salmuni Wan Mustaffa |
| author_sort |
Wan Salmuni Wan Mustaffa |
| title |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_short |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_full |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_fullStr |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_full_unstemmed |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_sort |
cognitive-affective-behavioral responses of customer experience (cab-ce) model for service delivery improvement in the healthcare industry |
| publisher |
Tanjong Malim |
| publishDate |
2020 |
| url |
https://ir.upsi.edu.my/detailsg.php?det=6098 https://ir.upsi.edu.my/detailsg.php?det=6098 |
| _version_ |
1706959012795252736 |