Patient Satisfaction with Telemedicine in the Philippines During the COVID-19 Pandemic: A Mixed Methods Study

• Main Authors: Noceda, Alicia Victoria G., Acierto, Lianne Margot M., Bertiz, Morvenn Chaimek C., Dionisio, David Emmanuel H., Laurito, Chelsea Beatrice L., Sanchez, Girrard Alphonse T., Loreche, Arianna Maever
• Format: text
• Published: Archīum Ateneo 2023
• Subjects: COVID-19; Patient satisfaction; Philippines; Telehealth; Telemedicine; Universal health care; Medicine and Health Sciences; Public Health
• Online Access: https://archium.ateneo.edu/asmph-pubs/125; https://archium.ateneo.edu/context/asmph-pubs/article/1129/viewcontent/s12913_023_09127_x.pdf
• Institution: Ateneo De Manila University

Background: The capacity to deliver essential health services has been negatively impacted by the COVID-19 pandemic, particularly due to lockdown restrictions. Telemedicine provides a safe, efficient, and effective alternative that addresses the needs of patients and the health system. However, ther...