Artificial Neural Network (ANN) in a Small Dataset to determine Neutrality in the Pronunciation of English as a Foreign Language in Filipino Call Center Agents

• Main Authors: Fernandez, Proceso L, Jr, Baquirin, Rey Benjamin M
• Format: text
• Published: Archīum Ateneo 2018
• Subjects: Automatic Speech Classification; Artificial Intelligence; Neural Networks; Mel-Frequency Cepstral Coefficients; Machine Learning; Artificial Intelligence and Robotics; Computer Sciences
• Online Access: https://archium.ateneo.edu/discs-faculty-pubs/73; https://archium.ateneo.edu/cgi/viewcontent.cgi?article=1072&context=discs-faculty-pubs
• Institution: Ateneo De Manila University

Artificial Neural Networks (ANNs) have continued to be efficient models in solving classification problems. In this paper, we explore the use of an ANN with a small dataset to accurately classify whether Filipino call center agents’ pronunciations are neutral or not based on their employer’s standar...