Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents

Most studies about organizational citizenship behavior (OCB) focus on particular actions that employees, supervisors, or owners of organizations should exhibit. To encourage OCB in service-oriented Filipino organizations, this paper proposes a classification of OCB antecedents collected from the lit...

Full description

Saved in:
Bibliographic Details
Main Authors: Tan, Tiffany Adelaine, Sia, Leahlizbeth, Duran, Benedict James
Format: text
Published: Archīum Ateneo 2023
Subjects:
OCB
Online Access:https://archium.ateneo.edu/leadership-and-strategy-faculty-pubs/35
https://drive.google.com/file/d/1CwO82R03yW_hzEYUWwAo3i3FeR3nET1e/view?usp=sharing
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Ateneo De Manila University
Description
Summary:Most studies about organizational citizenship behavior (OCB) focus on particular actions that employees, supervisors, or owners of organizations should exhibit. To encourage OCB in service-oriented Filipino organizations, this paper proposes a classification of OCB antecedents collected from the literature in theory and industry practice. By using the stakeholder and self-efficacy theories, the proposed four clearly defined categories point out whether these antecedents are employee-led, leader-led, organization-led, or HR-led initiatives. Since it would be burdensome for an individual to know all the factors that may influence OCB, categorizing these antecedents will help the individual to identify the behavioral aspects that he or she has control over. Managerial implications are also discussed.