An ontology learning system for customer needs representation in product development

• Main Authors: Chen, Xingyu, Chen, Chun-Hsien, Leong, Kah Fai, Jiang, Xing
• Other Authors: School of Computer Engineering
• Format: Article
• Language: English
• Published: 2013
• Online Access: https://hdl.handle.net/10356/100152; http://hdl.handle.net/10220/13596
• Institution: Nanyang Technological University

The intense competition and high failure rate of product introduction necessitate a deeper understanding of customer needs for product design. The conventional process of interpreting customer statements relies on imprecise information, making it highly unlikely, if not impossible, to acquire accura...