Who needs trust when you know everything? Dealing with information abundance on a consumer-review Web site
Ideas about trust have been based on information scarcity. To overcome the uncertainty associated with choice, people gather information; when that is not enough, they turn to trust in order to make a decision. Consumer-review Web sites offer information abundance, however, which demands a re-evalua...
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Format: | Article |
Language: | English |
Published: |
2018
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Online Access: | https://hdl.handle.net/10356/102526 http://hdl.handle.net/10220/47251 |
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Institution: | Nanyang Technological University |
Language: | English |
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