ISO 9000 and its effect on the financial performance of publicly listed certified companies.

This research aims to explore the impact of the ISO 9000 certification on a company's financial performance. The relative performance of ISO 9000 certified companies before and after certification is examined. The limitations associated with the utilization of median comparison are eliminated...

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書目詳細資料
Main Authors: Phoon, Sok Fun., Sim, Ai Wah., Tan, Meow Keng.
其他作者: Chen, Shaoxiang
格式: Final Year Project
出版: 2008
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在線閱讀:http://hdl.handle.net/10356/10594
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機構: Nanyang Technological University
實物特徵
總結:This research aims to explore the impact of the ISO 9000 certification on a company's financial performance. The relative performance of ISO 9000 certified companies before and after certification is examined. The limitations associated with the utilization of median comparison are eliminated by the design of a carefully matched benchmark. Subsequently, the performance of these benchmarked companies is compared with the ISO 9000 certified ones.