ISO 9000 and its effect on the financial performance of publicly listed certified companies.

• Main Authors: Phoon, Sok Fun., Sim, Ai Wah., Tan, Meow Keng.
• Other Authors: Chen, Shaoxiang
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Management
• Online Access: http://hdl.handle.net/10356/10594
• Institution: Nanyang Technological University

This research aims to explore the impact of the ISO 9000 certification on a company's financial performance. The relative performance of ISO 9000 certified companies before and after certification is examined. The limitations associated with the utilization of median comparison are eliminated...