Application of ISO 9000 in construction firms operating in Singapore : an assessment of its characteristics and effectiveness
The author believes that construction firms operating in Singapore have become more aware and able to accept the idea of the importance of quality since the introduction of ISO 9000 Quality Management System. The shift of their attitude and priority reflected that they were going through the phases...
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Format: | Theses and Dissertations |
Language: | English |
Published: |
2009
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Online Access: | http://hdl.handle.net/10356/19377 |
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Institution: | Nanyang Technological University |
Language: | English |