Application of ISO 9000 in construction firms operating in Singapore : an assessment of its characteristics and effectiveness

The author believes that construction firms operating in Singapore have become more aware and able to accept the idea of the importance of quality since the introduction of ISO 9000 Quality Management System. The shift of their attitude and priority reflected that they were going through the phases...

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Bibliographic Details
Main Author: Lim, Eng Joo.
Other Authors: Low, Chin Min
Format: Theses and Dissertations
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/19377
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Institution: Nanyang Technological University
Language: English