Application of ISO 9000 in construction firms operating in Singapore : an assessment of its characteristics and effectiveness

• Main Author: Lim, Eng Joo.
• Other Authors: Low, Chin Min
• Format: Theses and Dissertations
• Language: English
• Published: 2009
• Subjects: DRNTU::Engineering::Civil engineering::Construction management
• Online Access: http://hdl.handle.net/10356/19377
• Institution: Nanyang Technological University

The author believes that construction firms operating in Singapore have become more aware and able to accept the idea of the importance of quality since the introduction of ISO 9000 Quality Management System. The shift of their attitude and priority reflected that they were going through the phases...