Tourists perceptions of Singapore hotels.

This study examines which attributes are important to Singapore hotel guests and hotels. A two-week long survey of tourists at Changi Airport was conducted to measure theimportance of attributes. Hotels were also surveyed. Data analyses revealed the hygiene of food and drinks, tidiness and cleanline...

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Main Authors: Kathija Mohd Arif., Chang, Sin Yi., Tang, May Theresa.
Other Authors: Nanyang Business School
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10625
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-10625
record_format dspace
spelling sg-ntu-dr.10356-106252023-05-19T06:24:05Z Tourists perceptions of Singapore hotels. Kathija Mohd Arif. Chang, Sin Yi. Tang, May Theresa. Nanyang Business School DRNTU::Business::Industries and labor This study examines which attributes are important to Singapore hotel guests and hotels. A two-week long survey of tourists at Changi Airport was conducted to measure theimportance of attributes. Hotels were also surveyed. Data analyses revealed the hygiene of food and drinks, tidiness and cleanliness of guest rooms, manner of service personnel,fire alarm and safety precautions and value for money were among the most important hotel attributes. 2008-09-24T07:45:49Z 2008-09-24T07:45:49Z 1999 1999 Final Year Project (FYP) http://hdl.handle.net/10356/10625 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Industries and labor
spellingShingle DRNTU::Business::Industries and labor
Kathija Mohd Arif.
Chang, Sin Yi.
Tang, May Theresa.
Tourists perceptions of Singapore hotels.
description This study examines which attributes are important to Singapore hotel guests and hotels. A two-week long survey of tourists at Changi Airport was conducted to measure theimportance of attributes. Hotels were also surveyed. Data analyses revealed the hygiene of food and drinks, tidiness and cleanliness of guest rooms, manner of service personnel,fire alarm and safety precautions and value for money were among the most important hotel attributes.
author2 Nanyang Business School
author_facet Nanyang Business School
Kathija Mohd Arif.
Chang, Sin Yi.
Tang, May Theresa.
format Final Year Project
author Kathija Mohd Arif.
Chang, Sin Yi.
Tang, May Theresa.
author_sort Kathija Mohd Arif.
title Tourists perceptions of Singapore hotels.
title_short Tourists perceptions of Singapore hotels.
title_full Tourists perceptions of Singapore hotels.
title_fullStr Tourists perceptions of Singapore hotels.
title_full_unstemmed Tourists perceptions of Singapore hotels.
title_sort tourists perceptions of singapore hotels.
publishDate 2008
url http://hdl.handle.net/10356/10625
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