Safe-guarding your interests as a tourist : a study on consumer protection relating to package holidays
By investigating into the common complaints raised by holiday makers and studying the various regulations and measures that address these complaints, we hope to give an objective commentary on the level of consumer protection enjoyed by holiday makers in Singapore. In addition, we also aim to offer...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/10767 |
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| Institution: | Nanyang Technological University |
| Summary: | By investigating into the common complaints raised by holiday makers and studying the various regulations and measures that address these complaints, we hope to give an objective commentary on the level of consumer protection enjoyed by holiday makers in Singapore. In addition, we also aim to offer some recommendations on how to improve this level of consumer protection. Our research methodology consists of literature review, an interview with NTSB and a survey. |
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