Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.

• المؤلفون الرئيسيون: Chan, Jocelyn Gek Ching., Lim, Ming Boon., Lo, Li Wen.
• مؤلفون آخرون: Litvin, Stephen Wayne
• التنسيق: Final Year Project
• منشور في: 2008
• الموضوعات: DRNTU::Business::Industries and labor
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/10911
• المؤسسة: Nanyang Technological University

We attempt to examine the role of the mid-size travel agencies in Singapore, on the aspects of technology, service attributes, service fees and direct selling. Specifically, we study the perceptive differences among three parties, namely corporate clients, operational staff and management, by using...