IT amenities in Singapore hotels and business travellers' satisfaction.

IT amenities in Singapore hotels and business travellers' satisfaction.

The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to...

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Bibliographic Details
Main Authors: Cheah, Sin Yi., Goo, Yen Peng., Tan, Lily.
Other Authors: Tan, Sen Suan
Format: Final Year Project
Published: 2008
Subjects:
DRNTU::Business::Marketing::Customer services
Online Access:http://hdl.handle.net/10356/10942
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-10942
record_format dspace
spelling sg-ntu-dr.10356-109422023-05-19T07:23:09Z IT amenities in Singapore hotels and business travellers' satisfaction. Cheah, Sin Yi. Goo, Yen Peng. Tan, Lily. Tan, Sen Suan Nanyang Business School DRNTU::Business::Marketing::Customer services The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to the hotels with regard to their future directions. 2008-09-24T07:49:15Z 2008-09-24T07:49:15Z 1998 1998 Final Year Project (FYP) http://hdl.handle.net/10356/10942 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Marketing::Customer services
spellingShingle DRNTU::Business::Marketing::Customer services
Cheah, Sin Yi.
Goo, Yen Peng.
Tan, Lily.
IT amenities in Singapore hotels and business travellers' satisfaction.
description The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to the hotels with regard to their future directions.
author2 Tan, Sen Suan
author_facet Tan, Sen Suan
Cheah, Sin Yi.
Goo, Yen Peng.
Tan, Lily.
format Final Year Project
author Cheah, Sin Yi.
Goo, Yen Peng.
Tan, Lily.
author_sort Cheah, Sin Yi.
title IT amenities in Singapore hotels and business travellers' satisfaction.
title_short IT amenities in Singapore hotels and business travellers' satisfaction.
title_full IT amenities in Singapore hotels and business travellers' satisfaction.
title_fullStr IT amenities in Singapore hotels and business travellers' satisfaction.
title_full_unstemmed IT amenities in Singapore hotels and business travellers' satisfaction.
title_sort it amenities in singapore hotels and business travellers' satisfaction.
publishDate 2008
url http://hdl.handle.net/10356/10942
_version_ 1772825375045320704

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