Electronic commerce : online consumers' expectations-it's implications for retailers.

This study attempts to examine the expectations of consumers with regards to e-retailing. The reasons why consumers use or do not use e-commerce, and the various aspects of a e-commerce transactions are studied.

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Bibliographic Details
Main Authors: Chua, Rinson Hon Liat., Teo, Ping Wei., Toh, Ai Ling.
Other Authors: Speece, Mark William
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11178
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Institution: Nanyang Technological University
Description
Summary:This study attempts to examine the expectations of consumers with regards to e-retailing. The reasons why consumers use or do not use e-commerce, and the various aspects of a e-commerce transactions are studied.