Impact of ISO certification on training and development activities.

Impact of ISO certification on training and development activities.

This report seeks to determine the impact of ISO 9000 certification on training and development activities. Random sampling was used to measure its impact on companies that were certified for at least three years. The samples were divided into two categories- manufacturing vs non-manufacturing. Resu...

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Bibliographic Details
Main Authors: Lim, Siow Chuen., Lim, Carol Ee San., Tan, Yeu Liang.
Other Authors: Hesan Ahmed Quazi
Format: Final Year Project
Published: 2008
Subjects:
DRNTU::Business::Management
Online Access:http://hdl.handle.net/10356/11182
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Institution: Nanyang Technological University
Description
Summary:This report seeks to determine the impact of ISO 9000 certification on training and development activities. Random sampling was used to measure its impact on companies that were certified for at least three years. The samples were divided into two categories- manufacturing vs non-manufacturing. Results revealed that ISO 9000 does impact training and development activities for manufacturing companies as opposed to that found for non-manufacturing companies.

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