Impact of ISO certification on training and development activities.

• Main Authors: Lim, Siow Chuen., Lim, Carol Ee San., Tan, Yeu Liang.
• Other Authors: Hesan Ahmed Quazi
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Management
• Online Access: http://hdl.handle.net/10356/11182
• Institution: Nanyang Technological University

This report seeks to determine the impact of ISO 9000 certification on training and development activities. Random sampling was used to measure its impact on companies that were certified for at least three years. The samples were divided into two categories- manufacturing vs non-manufacturing. Resu...