Confidence in electronic commerce : trust, controls and the legal framework.

• Main Authors: Low, Chee Tiong., Seah, Francis Siow Kiat., Tan, Chay Pin.
• Other Authors: Tung, Lai Lai
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Information technology::Electronic commerce
• Online Access: http://hdl.handle.net/10356/11536
• Institution: Nanyang Technological University

The roles of trust and controls in determining confidence in electronic-commerce is multifaceted and complex. With the advent of the knowledge economy, it has become imperative to investigate such relationships. This study will shed light on the complex topic of trust, and also aid IT managers to be...