Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.

An adapted model of emotional labour by Feldman and Morris (1996) is used to study the emotional labour of waiters and waitresses in Singapore.

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Bibliographic Details
Main Authors:	Goh, Iris Mei Nee., Foo, Darienna Sui Ne., Wong, Pei Shi.
Other Authors:	Tan, Joo Seng
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::General::Social aspects
Online Access:	http://hdl.handle.net/10356/11577
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Institution:	Nanyang Technological University

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spelling	sg-ntu-dr.10356-115772023-05-19T07:23:09Z Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore. Goh, Iris Mei Nee. Foo, Darienna Sui Ne. Wong, Pei Shi. Tan, Joo Seng Nanyang Business School DRNTU::Business::General::Social aspects An adapted model of emotional labour by Feldman and Morris (1996) is used to study the emotional labour of waiters and waitresses in Singapore. 2008-09-24T07:56:42Z 2008-09-24T07:56:42Z 2001 2001 Final Year Project (FYP) http://hdl.handle.net/10356/11577 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::General::Social aspects
spellingShingle	DRNTU::Business::General::Social aspects Goh, Iris Mei Nee. Foo, Darienna Sui Ne. Wong, Pei Shi. Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.
description	An adapted model of emotional labour by Feldman and Morris (1996) is used to study the emotional labour of waiters and waitresses in Singapore.
author2	Tan, Joo Seng
author_facet	Tan, Joo Seng Goh, Iris Mei Nee. Foo, Darienna Sui Ne. Wong, Pei Shi.
format	Final Year Project
author	Goh, Iris Mei Nee. Foo, Darienna Sui Ne. Wong, Pei Shi.
author_sort	Goh, Iris Mei Nee.
title	Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.
title_short	Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.
title_full	Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.
title_fullStr	Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.
title_full_unstemmed	Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.
title_sort	dimension, antecedents and consequences of emotional labour in different types of restaurants in singapore.
publishDate	2008
url	http://hdl.handle.net/10356/11577
_version_	1772828742788317184

Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.

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