Efficient ignorance : information heterogeneity in a queue

• المؤلفون الرئيسيون: Hu, Ming, Li, Yang, Wang, Jianfu
• مؤلفون آخرون: Nanyang Business School
• التنسيق: مقال
• اللغة: English
• منشور في: 2020
• الموضوعات: Business::General; Service Operations; Queueing Games
• الوصول للمادة أونلاين: https://hdl.handle.net/10356/137672

How would the growing prevalence of real-time delay information affect a service system? We consider a single-server queueing system where customers arrive according to a Poisson process and the service time follows an exponential distribution. There are two streams of customers, one informed about...