Efficient ignorance : information heterogeneity in a queue

How would the growing prevalence of real-time delay information affect a service system? We consider a single-server queueing system where customers arrive according to a Poisson process and the service time follows an exponential distribution. There are two streams of customers, one informed about...

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Bibliographic Details
Main Authors: Hu, Ming, Li, Yang, Wang, Jianfu
Other Authors: Nanyang Business School
Format: Article
Language:English
Published: 2020
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Online Access:https://hdl.handle.net/10356/137672
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Institution: Nanyang Technological University
Language: English

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