Applying theory of inventive problem solving to develop product-service system

Useful and innovative service design can increase organization competitiveness and consumer satisfaction. The problems facing consumers in the original open-shelf cosmetics service model includes the following issues: 1. Insufficient information on beauty goods for customers to make decisions, 2. Se...

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Bibliographic Details
Main Authors: Lee, Ching-Hung, Chen, Chun-Hsien, Trappey, Amy J. C.
Other Authors: School of Mechanical and Aerospace Engineering
Format: Conference or Workshop Item
Language:English
Published: 2020
Subjects:
Online Access:https://hdl.handle.net/10356/144442
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Institution: Nanyang Technological University
Language: English