Workplace efficiency : how do emotions play a part?

• Main Authors: Chng, Derek Shi Wei., Li, Jinlin., Lin, Hongchuan
• Other Authors: Michael Daniel Connor
• Format: Final Year Project
• Language: English
• Published: 2009
• Subjects: DRNTU::Business::Management::Productivity
• Online Access: http://hdl.handle.net/10356/15099
• Institution: Nanyang Technological University

We present a theoretical approach to explain how emotions, particularly anger, play a part in workplace efficiency. Many organizations today believe anger to be a destructive emotion in the workplace. They try to avoid anger as much as possible, and prefer instead to preserve peace and harmony. Our...