Transferring corporate service philosophyto a library setting
Imagine walking into your bank to make a deposit. As you approach the teller, you decide to ask about current CD rates. After asking your question, the frazzled teller says "Well, they're on that big sign right behind me. Look for yourself!" If this attitude became the norm at your ba...
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| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
2021
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/152252 |
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| Institution: | Nanyang Technological University |
| Language: | English |