Consumer acceptance of the autonomous robot in last mile delivery: a combined resource matching theory, perceived risk, and perceived value perspective

• Main Author: Xia, Zhiyang
• Other Authors: Yuen Kum Fai
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2022
• Subjects: Engineering::Maritime studies
• Online Access: https://hdl.handle.net/10356/158847
• Institution: Nanyang Technological University

With the growth of e-commerce, subsequent transportation services have also received a lot of demand. The pandemic has reduced people’s physical interaction, driving the need for contactless technology. The Automated Delivery Robot (ADR) is one such contactless technology applied to the last-mile de...