Modeling customer review ratings through Kmeans clustering and SVM classification
In the digital era, consumers decisions are highly influenced by online reviews, making it important for businesses to understand such electronic word of mouth in order to satisfy their customers. However, online reviews by customers are rarely straightforward, often containing mixed sentiments, mak...
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| Format: | Final Year Project |
| Language: | English |
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Nanyang Technological University
2022
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| Online Access: | https://hdl.handle.net/10356/159096 |
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| Institution: | Nanyang Technological University |
| Language: | English |