Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations
We live in an age of massive global disruption. Technological advancements threaten century-old business models, globalization is reordering supply chains, and people need to work with colleagues and customers who have vastly different backgrounds. On top of that, we have been in the midst of a glob...
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sg-ntu-dr.10356-1635582023-05-19T07:31:17Z Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations Livermore, David Van Dyne, Linn Ang, Soon Nanyang Business School Business::Management Organizational Cultural Intelligence Organizational Effectiveness We live in an age of massive global disruption. Technological advancements threaten century-old business models, globalization is reordering supply chains, and people need to work with colleagues and customers who have vastly different backgrounds. On top of that, we have been in the midst of a global pandemic, and customers, employers, and investors are demanding more than just a Black Lives Matter social media post from organizations that purport to take social justice seriously. Organizations with high cultural intelligence (CQ) are able to navigate this volatility and complexity effectively. Over the last two decades, scholars from across the world have published hundreds of articles on CQ, the capability to relate and work effectively in complex, culturally diverse situations. Most of the work has examined CQ at the individual level. But what about organizations? Can organizations be culturally intelligent? The emerging research on CQ at the organizational level offers leaders and organizations critical insights for navigating today's diverse, digital world. Organizational CQ is a firm's capability to function effectively in a complex and unpredictable multicultural world. This article stresses the importance of the culturally intelligent organization and explains how to develop organizational CQ. 2022-12-09T02:45:56Z 2022-12-09T02:45:56Z 2022 Journal Article Livermore, D., Van Dyne, L. & Ang, S. (2022). Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations. Business Horizons, 65(5), 671-680. https://dx.doi.org/10.1016/j.bushor.2021.11.001 0007-6813 https://hdl.handle.net/10356/163558 10.1016/j.bushor.2021.11.001 2-s2.0-85133656402 5 65 671 680 en Business Horizons © 2021 Kelley School of Business, Indiana University. Published by Elsevier Inc. All rights reserved. |
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Business::Management Organizational Cultural Intelligence Organizational Effectiveness Livermore, David Van Dyne, Linn Ang, Soon Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations |
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We live in an age of massive global disruption. Technological advancements threaten century-old business models, globalization is reordering supply chains, and people need to work with colleagues and customers who have vastly different backgrounds. On top of that, we have been in the midst of a global pandemic, and customers, employers, and investors are demanding more than just a Black Lives Matter social media post from organizations that purport to take social justice seriously. Organizations with high cultural intelligence (CQ) are able to navigate this volatility and complexity effectively. Over the last two decades, scholars from across the world have published hundreds of articles on CQ, the capability to relate and work effectively in complex, culturally diverse situations. Most of the work has examined CQ at the individual level. But what about organizations? Can organizations be culturally intelligent? The emerging research on CQ at the organizational level offers leaders and organizations critical insights for navigating today's diverse, digital world. Organizational CQ is a firm's capability to function effectively in a complex and unpredictable multicultural world. This article stresses the importance of the culturally intelligent organization and explains how to develop organizational CQ. |
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Nanyang Business School |
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Nanyang Business School Livermore, David Van Dyne, Linn Ang, Soon |
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Article |
author |
Livermore, David Van Dyne, Linn Ang, Soon |
author_sort |
Livermore, David |
title |
Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations |
title_short |
Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations |
title_full |
Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations |
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Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations |
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Organizational CQ: cultural intelligence for 21ˢᵗ-century organizations |
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organizational cq: cultural intelligence for 21ˢᵗ-century organizations |
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2022 |
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https://hdl.handle.net/10356/163558 |
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