A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective

Last-mile logistics, commonly referred to as last-mile delivery, represents the final phase in the supply chain, where products are transported from warehouses or stores to their ultimate destinations, which can be residences or businesses. In recent years, technological advancements and an increase...

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Main Author: Lim, Sean Jun Hao
Other Authors: Teo Chee Chong
Format: Final Year Project
Language:English
Published: Nanyang Technological University 2023
Subjects:
Online Access:https://hdl.handle.net/10356/172599
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Institution: Nanyang Technological University
Language: English
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spelling sg-ntu-dr.10356-1725992023-12-15T15:35:10Z A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective Lim, Sean Jun Hao Teo Chee Chong School of Civil and Environmental Engineering TeoCC@ntu.edu.sg Engineering::Maritime studies Last-mile logistics, commonly referred to as last-mile delivery, represents the final phase in the supply chain, where products are transported from warehouses or stores to their ultimate destinations, which can be residences or businesses. In recent years, technological advancements and an increased focus on sustainability have given rise to an innovative model called crowd-shipping. While this model is celebrated for its advantages, it also carries certain drawbacks. In the urban setting of Singapore, last-mile logistics presents a particularly costly challenge, necessitating an evaluation of the feasibility of adopting crowd-shipping as a last-mile delivery option. The report aims to explore the feasibility of adopting crowd-shipping as a last-mile delivery option for businesses by understanding and characterizing the factors affecting the businesses' last-mile strategy before looking into crowd-shipping as a suitable model. The report uses a qualitative method of data collection where semi-structured interviews were conducted with two business owners to gain a deeper understanding of their considerations for their respective last-mile strategies. An analysis of the interview results was carried out using inductive thematic analysis, which revealed common factors influencing a business's choice in its last-mile operations. These identified factors include consumer behavior within the industry, the volume of a business's sales, and the scale at which the business operates. The findings will then be cross-examined with existing literature to help in identifying a common trend or key factors. These insights will make a valuable contribution to the research on the adoption of the crowd-shipping model in Singapore for last-mile delivery.   Bachelor of Science (Maritime Studies) 2023-12-15T04:54:23Z 2023-12-15T04:54:23Z 2023 Final Year Project (FYP) Lim, S. J. H. (2023). A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective. Final Year Project (FYP), Nanyang Technological University, Singapore. https://hdl.handle.net/10356/172599 https://hdl.handle.net/10356/172599 en MS-30 application/pdf Nanyang Technological University
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
language English
topic Engineering::Maritime studies
spellingShingle Engineering::Maritime studies
Lim, Sean Jun Hao
A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective
description Last-mile logistics, commonly referred to as last-mile delivery, represents the final phase in the supply chain, where products are transported from warehouses or stores to their ultimate destinations, which can be residences or businesses. In recent years, technological advancements and an increased focus on sustainability have given rise to an innovative model called crowd-shipping. While this model is celebrated for its advantages, it also carries certain drawbacks. In the urban setting of Singapore, last-mile logistics presents a particularly costly challenge, necessitating an evaluation of the feasibility of adopting crowd-shipping as a last-mile delivery option. The report aims to explore the feasibility of adopting crowd-shipping as a last-mile delivery option for businesses by understanding and characterizing the factors affecting the businesses' last-mile strategy before looking into crowd-shipping as a suitable model. The report uses a qualitative method of data collection where semi-structured interviews were conducted with two business owners to gain a deeper understanding of their considerations for their respective last-mile strategies. An analysis of the interview results was carried out using inductive thematic analysis, which revealed common factors influencing a business's choice in its last-mile operations. These identified factors include consumer behavior within the industry, the volume of a business's sales, and the scale at which the business operates. The findings will then be cross-examined with existing literature to help in identifying a common trend or key factors. These insights will make a valuable contribution to the research on the adoption of the crowd-shipping model in Singapore for last-mile delivery.  
author2 Teo Chee Chong
author_facet Teo Chee Chong
Lim, Sean Jun Hao
format Final Year Project
author Lim, Sean Jun Hao
author_sort Lim, Sean Jun Hao
title A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective
title_short A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective
title_full A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective
title_fullStr A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective
title_full_unstemmed A study of crowd-shipping as a last-mile delivery option in Singapore: business-to-consumer perspective
title_sort study of crowd-shipping as a last-mile delivery option in singapore: business-to-consumer perspective
publisher Nanyang Technological University
publishDate 2023
url https://hdl.handle.net/10356/172599
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