Conversational agents in health care: expert interviews to inform the definition, classification, and conceptual framework

Background: Conversational agents (CAs), or chatbots, are computer programs that simulate conversations with humans. The use of CAs in health care settings is recent and rapidly increasing, which often translates to poor reporting of the CA development and evaluation processes and unreliable researc...

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Bibliographic Details
Main Authors: Martinengo, Laura, Lin, Xiaowen, Jabir, Ahmad Ishqi, Kowatsch, Tobias, Atun, Rifat, Car, Josip, Car, Lorainne Tudor
Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
Format: Article
Language:English
Published: 2024
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Online Access:https://hdl.handle.net/10356/173147
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Institution: Nanyang Technological University
Language: English