Conversational agents in health care : scoping review and conceptual analysis

Background: Conversational agents, also known as chatbots, are computer programs designed to simulate human text or verbal conversations. They are increasingly used in a range of fields, including health care. By enabling better accessibility, personalization, and efficiency, conversational agents h...

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Bibliographic Details
Main Authors: Car, Lorainne Tudor, Dhinagaran, Dhakshenya Ardhithy, Kyaw, Bhone Myint, Kowatsch, Tobias, Joty, Shafiq, Theng, Yin-Leng, Atun, Rifat
Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
Format: Article
Language:English
Published: 2021
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Online Access:https://hdl.handle.net/10356/148951
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Institution: Nanyang Technological University
Language: English